Here's what our customers say!

Bob shows a level of reliability, consistency and professionalism rarely found in Citrus County, Florida.

Mr. Andrew Wood
CEO & Marketing Legend

Bob has been taking very excellent care of my saline pool for the past 6 years. He always goes the extra mile to make sure that everything is pristine. I never have to worry about the cleanliness of my pool. Even though my pool was new when Bob took it over, he has had to work at fixing the many things that were not done correctly in the initial installation. He is a great problem solver and his integrity and professionalism is commendable, also, my dog loves him!

Mrs. Chase.
Sugarmill Woods

Bob's work ethic demonstrates integrity, respect and professionalism. This coupled with a patriotic spirit, and caring heart is evident whenever he talks about his past experiences and future hopes! Add to that his foster care activities, his role as a supportive husband and overall positive personality, and you get a lot more then a "pool guy"! You get a real human being...a friend.

Mr. Purvis Hunt


Yes, there are other pool service companies but I can't believe there is another that features this level of knowledge, desire to help, dedication and working beyond any ordinary level than PPSS. Bob will never disappoint, will always do what is necessary and if necessary, go beyond to make sure you and your pool are happy. Any problem, big or small, is attended to and done so with great spirit and as is in-bedded in the name, professionalism. I would never look to any other service for any reason.

Mr. Marc Wenger
Sugarmill Woods

"We contacted PPSS as we had been let down by several other pool service companies who had promised us the world but failed to deliver the basics. Bob did not "BS" us at all, we appreciated his honesty in relation to the issues he found regarding our pool. His pricing was more than fair considering the level to which he works, he even brought cookies for our dog! We join the list of forever customers, a list which we believe will continue to grow. Thank you PPSS, we are now enjoying our pool again."

Mrs. Janice Kline
Citrus Hills

"I am very impressed by Bob's knowledge of pool issues. He originally came to us on a service call after 3 other so called "pool experts" failed to solve our issues. He fixed our issues in a very speedy manner. He has since, graciously accepted our telephone calls over the last few weeks as we have needed advice regarding a few problems we encountered. His pricing is fair, his demeanor is professional and is a credit to his company name. I have no reservations in recommending him for any pool issues you may have. We are forever customers now, wouldn't go anywhere else."

Mr. George Stevens.

"Bob Charlton and PPSS are names synonymous to us with standards of excellence for pool care. He has managed the treatment of our pool since it was constructed in 2010 and, because of his efforts, we have enjoyed the uninterrupted benefits of our pool. Bob is always ready to help: from long term treatment recommendations to answering unanticipated, off-hours questions on short notice, he can be counted on to follow thru. We recommend Bob and PPSS without hesitation!"

Jim and Pat Baumstark
Kings Bay Drive

"So comforting to know if anything goes wrong with the pool I have a wonderful, knowledgeable pool professional to come to my rescue. Bob is always available and quickly comes to see what the problem could be. I have a self-cleaning pool and one time I was having some major problems. Bob was even stumped for a while but he never gave up. He spent a great deal of time on the cleaning system and figured out the problem. He could have given up but he kept calling the manufacturer and finally was able to resolve the problem. Look no further for your "pool guy", you have found your man. Knowledgeable and honest."

Mrs. Judy Evans
Sugarmill Woods

"You will not find a more professional attitude towards pool service in the Sugarmill Woods area. Bob, straight off the bat, tells you that he is not the cheapest out there, frankly I don't care what he charges, I have tried the cheapest and the cheapest sucks. Bob tells you what he is going to do and then he does it, no empty promises. Well worth the price. We love our pool and would not trust it to anyone else. Bob says that his clients are family and that is exactly how he treats us."

Mr. Stephen Caser
Sugarmill Woods.

"What can we say that has not already been said about PPSS. Our pump motor burnt out so we called and spoke to Bob. Straight away he told us that replacement motors were available and he said that he could supply the motor at a competitive price, cheaper than Pinch-a-Penny we found out. Rather than put a new motor on an old pump Bob then went on to suggest that we install a new variable speed pump. We thought the difference in the price was well worth it, we could not be happier with our new pump, a Jandy, really efficient pump. Bob recommended someone for the installation and contacted us afterwards to check that it had gone okay. Considering the work that was done it really wasn't a lot more money but having a new pump with a full 3 year warranty is peace of mind for us. Should last a while longer than a replacement motor. Bob is the first pool man we have met who has a never-ending supply of dog cookies in his pocket, we love our dogs and our dogs love Bob."

Geoff & Beena Paddeniff
Crystal River

"I highly recommend Professional Pool and Spa Service owned by Mr. Bob Charlton. I have had many pool services in N.J. and in Fl. Bob is the most knowledgeable pool and spa individual I have met. He is professional, dependable, and reasonable in his pricing to his customers. He always puts his customers first."

Mr. Frank Warga
Sugarmill Woods

"If you need any type of service for your pool or spa you will NOT find anyone as customer service oriented as Professional Pool & Spa Service. I have used Bob's service on several occasions and he has always exceeded my expectations at reasonable prices. This level of customer service is hard to find."

Mr. Jim Veronesi.
Sugarmill Woods

"We are extremely pleased with Bob's service. Always professional in his service as well as providing answers or solutions to problems that come up. Honesty is his hallmark and he always looks out for what is best for the customer and not what is the most expensive fix. Bob is highly recommended by this pool owner."

Mr. Tim Shea.

"Bob is very qualified to maintain any pool or spa. He was the service technician for the builder that built our pool. He maintains our pool for us when we travel out of state and we have been very satisfied with his level of service."

Mr. & Mrs. Hill.
Sugarmill Woods